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Requisition Number
Departmental Job Title
Library Assistant III / Electronic Resources Asst.
Type of Position
Number of Positions Available
University of Chicago Library
*Standard Summary
About the Unit
Unit Job Summary
Under supervision of the Electronic Resources Manager, and following established procedures, performs a broad range of complex and routine acquisitions and Electronic Resources Management processes. Assistant is responsible for access and maintenance of databases, e-books, and e-journals; troubleshooting and problem resolution; and keeping statistics, data gathering, and analysis for renewals, annual reports, and special projects. May hire, train, plan, and direct the work of student employees in a range of routine library tasks.

Essential Functions

Coordinate troubleshooting efforts of ERM:
Delegate problems to other students/staff and communicate issues to entire department.
Provide direct assistance to patrons and library staff with online product access problems.
Review ERM licenses, acquisitions data, and vendor documents to determine causes of access issues.
Contact wide group of vendors and university technical support staff to resolve problems.
Refer unusually complex problems to supervisor.

Gather, collate, and present usage statistics, acquisitions information, and other data for various online products:
Navigate through vendor interfaces to find, download, and compile statistics from a wide variety of sources.
Coordinate analysis project activities across students/staff.
Review data for potential errors and abnormalities.
Identify and use appropriate spreadsheet functions and/or database queries to clean up data, calculate acquisitions costs, and merge data from multiple sources.
Create and maintain documentation of procedures for major analysis projects.

Perform database maintenance and record enhancement:
Coordinate major clean-up projects across other students/staff.
Update and change existing data in ILS, locally maintained ERM database, and SFX to reflect URL, coverage data, and other changes for online materials.
Test proxy server access and update definitions as appropriate, communicate and verify changes with IT Services.

Create and manage acquisitions and bibliographic data for new orders and renewals as appropriate:
Search online journal, database and other product requests in ILS, and ERM databases.
Tag and import OCLC records.
Create and update acquisitions records within ILS.
Create additional data as appropriate within locally maintained ERM database, and SFX.
Update records as appropriate for cancellations, including closing POs, notifying patrons of impending cancellations, and removing access from public library systems.
Place orders by email or phone, claim outstanding orders, process renewals

Maintain acquisitions department website.

Other duties as assigned.

High School Diploma or equivalent required.

Bachelor’s degree preferred.

Related library experience, or an equivalent combination of position-related education and experience, required.
Candidates must demonstrate the following competencies: manage interpersonal relationships and interact/communicate with clarity, tact and courtesy with patrons, patients, staff, faculty, students and others; communicate effectively in English, both orally and in writing; identify priorities; recognize and resolve or refer problems; work effectively with supervision and as a part of a team; and use or learn a range of position-related software applications.

Ability to handle multiple priorities, sort, identify, quickly and effectively resolve problems, and manage time efficiently required.
Demonstrated sound judgment and effective independent problem-solving and decision-making skills required.
Demonstrated organizational skills required.
Demonstrated ability to learn and work with a variety of systems and software to perform everyday tasks, including vendor systems and library management systems, required.
Demonstrated ability to document activities and procedures required.
Demonstrated ability to conceptualize, plan, and execute a range of projects required.
Intermediate knowledge of MS Excel or other spreadsheet software required

Intermediate knowledge of MS Access or other database software- preferred.
Good knowledge of library procedures preferred.
Familiarity with library-specific systems, databases, and other academic electronic resources preferred.
Ability to deal with changes to procedures and duties preferred.

Required Job Seeker Documents
Optional Job Seeker Documents
Work Location
Campus – Hyde Park
Other Work Location
Work Schedule
If other than regular hours (M-F, 8:30-5:00) please detail
Monday-Friday, 8:30 a.m. to 5:00 p.m.
Benefits Eligible?
Union (If applicable):
024-Local 743, I.B.T. Clerical
Pay Grade
Pay Range
$16.25- $23.78
Pay Frequency
Does this position require incumbent to operate a vehicle on the job?
Is a Background Check Required?
Is Drug Testing Required?
Employee Referral Bonus Amount
Posting Date
Remove from posting on or before