Source (via

Library Service Desk Assistant (part-time, nights)


Aurora University is an independent, comprehensive institution founded in 1893 offering bachelor’s, master’s, and doctoral degrees. Our two campuses are located in Aurora, Illinois and on the shores of Geneva Lake in Wisconsin. Additionally, we have an Educational Center in Woodstock, Illinois. We seek people passionately involved in the educational process who will help us realize our vision.

Position Purpose: The part-time Library Service Desk Assistant is versatile and imaginative with a strong service orientation. This position relies on a keen awareness of new technologies and the main responsibilities are to assist with library technology systems and processes while supporting reference service to students.

Core Competencies:

  1. Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University.
  2. Upholds the Mission Statement: Aurora University an inclusive community dedicated to the transformative power of learning.
  3. Handle confidential information with tact and discretion.
  4. Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned.

Essential Job Functions:

  1. Works in a team environment to provide outstanding service to the student population.
  2. Assists with library computer systems and reference services.
  3. Keeps up-to-date on library services and works in collaboration with other staff to initiate new services.

Essential Job Requirements:


  • Bachelor’s degree or LTA required


  • Excellent customer service skills and the ability to work in a team environment
  • Working knowledge of technology
  • Self-starter willing to take initiative and work independently
  • Library experience a plus


  • Excellent communication and organization skills and a customer-service orientation
  • Ability to prioritize work and to meet deadlines required
  • Flexibility with an evolving work situation essential
  • Ability to work with a diverse group of faculty, staff and students and to develop strong relationships with colleagues, staff, administrators, students and the general public

Special Requirements:

  • Schedule is 8:00 PM to 1:00 AM Sunday through Thursday during regular semester only (no summer hours).

Physical Requirements:

  • Ability to move about campus and the library
  • Must be able to move books/items on carts
  • Ability to interact via telephone, in person, and via electronic media

Health, dental, life, vision, long term disability, generous contributions to a 403(b) retirement plan through TIAA CREF, and tuition remission included for benefit eligible positions. Please send resume with cover letter and contact information for three references including name, telephone and email address.

Apply to:

Aurora University
Human Resources
347 South Gladstone Ave
Aurora, IL 60506
630-844-5650 – fax – email

Aurora University is an Equal Opportunity Employer and is committed to becoming a model university of the twenty-first century. Toward this effort we are determined to have a faculty, staff, and student body reflecting the cultural demographics of the Greater Chicago land Area.

Read more: