Sourcehttps://www.railslibraries.info/jobs/104362

Job Title: Circulation Desk Assistant
Part Time
15 hours per week including two weekdays and every Sunday
Salary: TBD
Position Description: 

 Overview:

The circulation desk assistant will staff the Lenhardt Library’s circulation desk and provide exceptional customer service to all library users.

  • Staff the library on Sundays and holidays.

Duties and Responsibilities:

In this role, you are responsible for the following:

  • Oversee all circulation desk activities including circulating materials and registering new users
  • Answer questions from library users in-person, phone, and email and refer questions to the Reference Librarian or other library staff as appropriate
  • Coordinate access services such as overdue notifications, shelf reading, book shelving, stacks maintenance, periodical maintenance, and periodical shelving
  • Track circulation desk statistics and produce monthly reports
  • Perform other duties as assigned

Qualifications:

Our ideal candidate will have the following:

  • Exceptional interpersonal and customer service skills while being polite, an effective communicator, and a proactive problem solver.
  • Excellent written, oral, and listening skills, demonstrated organizational skills, proficiency with Microsoft office products, ability to learn new software quickly, expert in searching library online catalogs, databases, and the Internet are a must.
  • Completed coursework towards a Master’s Degree in Library and Information Science or a Library Technical Assistant certificate.
  • Flexible team player with efficient and neat work habits, who can act quickly and takes initiative.
  • Previous experience working in a library as professional or support staff is essential, as is a passion for gardening, plants and the natural world.

Application materials should include a cover letter and resume in addition to Chicago Botanic Garden required documents.

Physical Demands:

  • The ability to lift and carry 15 lbs. of library materials while climbing a ladder
Application Deadline: Open until job is filled
Application Contact: Human Resources
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