Job Title:  Computer/Digital Media Lab Attendant

Part Time
10-15 per week
$11.05-$16.57 DOQ
Position Description: 

Part time, non-exempt, reports to the Information Services Manager)


General Summary: Computer Attendants assist computer lab users with software applications and the Internet, also responsible for conducting computer classes.

Essential Functions and Responsibilities:

  • Provides assistance to users with software applications such as Microsoft Office, e-mail, and Web browsers.
  • Assists users with sign-in procedures.
  • Performs minor troubleshooting of computer problems.
  • Reports computer problems to the library’s IT vendor.
  • Conducts computer classes for patrons and staff
  • Re-stocks printers with paper and other supplies.
  • Forwards questions to relevant staff, when necessary.
  • Attends appropriate meetings.
  • Performs other duties as assigned.
  • Conducts hands-on training workshops of multimedia software
  • Provides appointment-based technical instruction in digital media lab software and equipment

    Knowledge, Skills, and Abilities:

  • Extensive knowledge of computer hardware, software, and peripherals.
  • Ability to perform computer troubleshooting routines.
  • Ability to maintain effective working relationships with staff and public.
  • Ability to listen to, understand, and interpret patron and staff requests.
  • Able to teach a computer class to patrons of varying levels of knowledge.
  • Ability to use computers, mice, keyboards, printers, and small hand tools.
  • Ability to bend, lift, stoop, and carry computer equipment (up to 50 pounds)
  • Ability to kneel, squat, sit, stand and walk for extended periods of time (15 minutes or more).
    • Ability to travel to local, state, regional and national meetings and conferences.

Education, Experience, and Training:

  • Some college, Bachelor’s Degree and or training in computer science highly desirable.
  • Extensive familiarity with Internet Explorer, web searching and browsing.
  • Extensive familiarity with Microsoft Windows and Microsoft Office applications.
  • Extensive familiarity with Apple and Macintosh applications
  • Experience creating digital, audio, and video media on a Macintosh platform and knowledge of associated equipment highly desirable.
  • Ability to communicate effectively in English, both orally and in writing.

    Position Hours:

  • This is a part-time, non-exempt position; must be available to work weekdays, evenings, and weekends. Hours will be dependent on library needs.
Application Deadline: Open until job is filled
Application Contact:  Rhonda Ruffin, Information Services Manager

Apply To: 
Glenwood-Lynwood Library

19901 Stony Island Avenue

Lynwood, IL 60411

Phone: 708-758-0090
Fax: 708-758-0106